Shipments and returns

Your pack shipment

The parcels are generally sent within 2 days after receipt of payment in Burkina Faso and 7 days outside Burkina. They are sent via the Post'Eclair service, and handed over without signature. Packages can also be shipped via DHL for orders outside of Burkina Faso and delivered against signature. Please contact us before choosing this method of delivery, as it incurs additional costs.

Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all your articles in one order. We can not combine two orders placed separately and shipping charges apply to each. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your articles are properly protected.